Customer Care Representative at Glenwood State Bank

Lowry, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

18.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People-First Service, Customer Relationship Building, Banking Needs Assistance, Answering Questions, Processing Transactions, Accuracy, Friendliness, Professionalism, Integrity

Industry

Banking

Description

Description At Lowry State Bank, we believe great banking starts with strong relationships. For generations, customers have trusted us to listen, understand their needs, and serve them with integrity. We’re looking for a Customer Care Representative who values people-first service and wants to help build meaningful customer relationships. This is a full-time Customer Care Representative position that will be Monday through Friday for our Lowry location with a Saturday rotation for our Alexandria location. In this role, you’ll be on the front line of customer service—assisting customers with their banking needs, answering questions, processing transactions, and building lasting relationships. You’ll have the opportunity to work closely with customers, gain broad experience, and be part of a supportive team that values accuracy, friendliness, and professionalism. Lowry State Bank has a strong connection rooted in local ownership, family values, and community commitment. As locally owned, family-owned, we believe the only way to succeed is by taking exceptional care of the people we serve—neighbors, friends, and local businesses alike. For generations, we’ve focused on trust, personal service, and doing right by our customers every single day. We know that taking care of our employees is just as important as taking care of our customers. That’s why we offer a comprehensive benefits package that includes medical, dental, and vision coverage, 11 paid holidays, paid time off and sick leave, and employee discounts on bank products and services. We also provide a 401(k)/Profit Sharing plan to help you plan for your future. The hourly wage for this position ranges from $16 to $18, depending on experience and qualifications. If you’re ready to build meaningful connections, grow your banking skills, and be part of a locally owned, family-focused bank, we encourage you to apply. Join Lowry State Bank and help us continue serving our communities the way we always have—with heart, commitment, and pride. Lowry State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

Responsibilities

This role involves being on the front line of customer service, assisting customers with their banking needs, answering questions, and processing transactions. The representative will also focus on building lasting, meaningful customer relationships.