THE COMPANY:

FreeUp Storage is a premier self-storage provider committed to delivering exceptional customer service and innovative solutions. We leverage cutting-edge technology to streamline storage operations and provide a seamless experience for both customers and staff.

JOB SUMMARY:

We are seeking a Customer Service Representative to provide outstanding support and sales assistance for our customers. This role must be base in Fort Worth TX, Hixson TN, Macon GA, or Louisville KY. This role involves handling inbound and outbound calls, assisting customers with storage unit rentals, lease agreements, and payments, and utilizing industry-specific software to manage interactions. The ideal candidate is a strong communicator with excellent problem-solving skills and a customer-first mindset.

QUALIFICATIONS:

• Education: High school diploma or GED required; college education is a plus.
• Experience: Prior experience in customer service, sales, call center, or property management preferred.
• Strong verbal and written communication skills.
• Ability to multitask and handle a fast-paced call center environment.
• Proficiency in using Call Potential, StorEDGE, and CRM systems.
• Self-motivated with the ability to work independently and as part of a team.

Please refer the Job description for details