We have an exciting opportunity for a customer focussed individual to join our expanding team!

Are you looking for an opportunity to work in a fast paced, customer focussed environment? Do you want to join an innovative and forward-thinking company that values their staff? If your answer is yes, then look no further! Our Customer Care & Sales Administrator role could be the perfect job for you.

• Deal with all customers in a professional manner across all platforms, such as telephone, email and online chat
• Provide customers with quotes, product information and process sales through the appropriate software
• Arrange deliveries of orders, communicating dates and times to the customer
• Deal with complaints in a sympathetic and professional manner
• Proactively follow up outstanding customer quotations and seek assistance if required to win business

You will need to have a good level of IT, English and Maths skills and previous customer service experience is preferred. Full and in-depth training will be given therefore experience in fire safety is not essential.

• Deal with all customers in a professional manner across all platforms, such as telephone, email and online chat
• Provide customers with quotes, product information and process sales through the appropriate software
• Arrange deliveries of orders, communicating dates and times to the customer
• Deal with complaints in a sympathetic and professional manner
• Proactively follow up outstanding customer quotations and seek assistance if required to win busines