ABOUT US…

We are on the hunt for a vibrant Customer Care representative, with exceptional customer service skills to join our Fitness Centre team.

ABOUT THE ROLE…

• Welcoming all members and guests
• Membership tours and sales
• Promote the benefits of membership to new and existing members
• Assisting members and guests with general enquiries
• Answering all incoming phone calls
• Provide prompt, friendly, customer focused service to members and guests
  The successful candidate must be willing to work weekends.

TO BE SUCCESSFUL IN THIS ROLE YOU WOULD NEED THE FOLLOWING:

• Strong experience in sales, administration and customer service within a fitness environment
• Experience working with Glofox would be a huge advantage!
• Exceptional presentation and grooming
• Demonstrate initiative to be productive during down-time
• Ability to communicate with a variety of people
• Professional telephone manner and excellent communication skills
• Knowledge of Fitness Centre facilities
• Ability to work under pressure within a busy environment
• A bright and friendly personality
• Willingness to go the extra mile to help members and Fitness Centre team
• Strong problem solving abilities
• Computer literacy with experience using Microsoft Office products