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Customer Care Specialist at Aggreko
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

25 Dec, 26

Salary

3000.0

Posted On

26 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description

Full job description

As a Customer Service Representative (CSR), you will never have a dull moment providing 24/7 customer support through chats and emails! You will respond effectively to customers’ query regarding products, services, processes and procedures.

YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL...

  • Attract potential customers by responding accordingly to their queries regarding our product & services.
  • Maintain customer records by updating account information and overall management.
  • Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
  • Work closely with internal and external departments in escalating issues to provide resolution to each problem.
  • Contribute to team effort by accomplishing related results, as needed.
  • Perform all other related and compatible duties, as assigned.

How To Apply:

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Responsibilities

Full job description

As a Customer Service Representative (CSR), you will never have a dull moment providing 24/7 customer support through chats and emails! You will respond effectively to customers’ query regarding products, services, processes and procedures.

YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL...

  • Attract potential customers by responding accordingly to their queries regarding our product & services.
  • Maintain customer records by updating account information and overall management.
  • Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
  • Work closely with internal and external departments in escalating issues to provide resolution to each problem.
  • Contribute to team effort by accomplishing related results, as needed.
  • Perform all other related and compatible duties, as assigned.