OVERVIEW

We are seeking a dedicated and enthusiastic Customer Care Specialist to join our team. This role is essential in providing exceptional service to our customers while effectively managing inquiries and resolving issues. The ideal candidate will possess strong communication skills, be detail-oriented, and have a passion for helping others.

SKILLS

• Strong communication skills English
• Excellent phone etiquette and customer service skills.
• Ability to analyze customer needs and provide tailored solutions.
• Proficient in data entry with attention to detail.
• Ability to work independently as well as part of a team.
• Strong problem-solving skills with a focus on customer satisfaction.
• Join us as we strive to deliver outstanding service and support to our valued customers!
  Job Types: Full-time, Permanent
  Pay: $40,000.00-$43,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Work Location: In perso

• Respond to customer inquiries via phone and email in a professional and timely manner.
• Provide accurate information regarding products, services, and company policies.
• Handle customer complaints with empathy and professionalism, ensuring resolution to their satisfaction.
• Perform data entry tasks accurately to maintain up-to-date customer records.
• Collaborate with team members to improve overall customer experience and service delivery.