CUSTOMER CARE SPECIALIST

Onsite – Cherry Creek
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Cherry Creek, CO office. Your primary responsibility will be helping patients heal using TMS treatment.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

QUALIFICATIONS

• High School Diploma/ GED.
• Strong customer service mindset.
• Three years’ work experience in customer service required
• Excellent verbal and written communication, and basic math skills.
• Well-versed in de-escalation skills and ability to connect with individuals.

LEARN MORE ABOUT US

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients
  In accordance with Colorado’s Equal Pay for Equal Work Act this position pays $25 hourly.
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• Be the face of Serenity Healthcare
• One-on-one coaching and commitment to patients during treatment
• Graduate Serenity’s paid TMS training program
• Own outcomes of patient treatment