Customer Care Specialist at Teksystems Global Services LLC
Woolwich Township, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

20.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Kindness, Empathy, Patience, Data Entry, Administration, Teamwork, Independent Work, Adaptability, Inbound Calls, Outbound Calls, Email Communication, SMS Communication, Chat Communication, Professionalism

Industry

IT Services and IT Consulting

Description
TEKsystems is now hiring a HYBRID Customer Service Specialist for a large US veterinary compounding pharmacy! Pay Rate: $18/HR Training Schedule: 6 weeks of ONSITE training (Monday - Friday from 8 AM - 4:30 PM) Post Training Schedule: Hybrid (3 Days from Home and 2 in office. 11:30 AM - 8:00 PM) Location: Swedesboro, NJ Description: Deliver customer service with kindness, empathy, understanding, and patience Efficiently navigate patient and prescriber profiles across systems Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, chat and mailed prescriptions Cohesively work with a team, as well as independently Ability to interact with team members across pharmacy and fulfillment facilities. Maintain a positive and professional attitude while keeping our pet patients and customers front and center. Additional Skills & Qualifications - Strong customer service and communication skills - Administration and data entry - Willing to get a pharmacy technician license - Comfortable training fully on-site and working a hybrid schedule Job Type & Location This is a Contract to Hire position based out of Swedesboro, NJ. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Swedesboro,NJ. Application Deadline This position is anticipated to close on Mar 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities
The specialist will deliver customer service with kindness and empathy, efficiently navigating patient and prescriber profiles across various systems. They must adapt quickly to interactions across phone, email, SMS, and chat, while cohesively working with the team and interacting with pharmacy and fulfillment facilities.
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