Customer Care Stores Operatives must ensure Stately-Albion’s Customer Care Technicians parts and equipment are prepared on time to ensure the company meets its service targets. This is a physically demanding role.

SKILL SETS:

Ability and willingness to learn.

• Good communication skills.
• Understanding of a wide range of construction materials and products.
• Ability to handle fragile materials with care.
• Ability physically to move heavy materials around the factory

COMPUTER SKILLS:

• Competent with Microsoft Windows & Office package.
• Experience with Sage line 200 desirable but not required. Training will be provided.
• Driving Licence required
• Forklift license and/or experience desired but not required. Training will be provided.

DUTIES:

• Unloading of deliveries either manually or with a Forklift. Ensuring the correct item(s) have been delivered and in a good condition.
• Assembling kits of different materials for the Customer Care Technicians.
• Regular monitoring and maintaining of stock levels.

ADMINISTRATIVE DUTIES:

• Booking in/out materials.
• Placing stock orders.
• Liaising with suppliers and other departments within Stately-Albion.
• Quarterly stock checks – must be available on the 4 set days a year.