Qualifications & Skills include:

• 5 years of industry/related and home repair experience.
• A strong understanding of the Alberta New Home Warranty Program and home building processes.
• Excellent organizational skills, a detail-oriented focus, an ability to respond to changing priorities, and a demonstrated passion for exceptional customer service.
• Excellent verbal communication skills, with an ability to listen and respond to issues in a respectful manner; combined with problem solving and conflict resolution skills.
• An ability to handle multiple tasks efficiently, in a fast-paced environment with diverse client groups, to achieve high levels of customer satisfaction.
• Proficient computer skills in MS Office, and related industry software.
• A valid driver’s license, required for daily travel; and,
• Manual dexterity and the ability to lift at least 50 lbs.
• Must work well within a highly functioning team, and have an ability to work independently, with sound judgment and decision-making abilities

GENERAL DUTIES:

• Perform other associated and miscellaneous duties as required to support the Customer Care and Construction departments and enhance overall customer experience.

Qualifications & Skills include:

• 5 years of industry/related and home repair experience.
• A strong understanding of the Alberta New Home Warranty Program and home building processes.
• Excellent organizational skills, a detail-oriented focus, an ability to respond to changing priorities, and a demonstrated passion for exceptional customer service.
• Excellent verbal communication skills, with an ability to listen and respond to issues in a respectful manner; combined with problem solving and conflict resolution skills.
• An ability to handle multiple tasks efficiently, in a fast-paced environment with diverse client groups, to achieve high levels of customer satisfaction.
• Proficient computer skills in MS Office, and related industry software.
• A valid driver’s license, required for daily travel; and,
• Manual dexterity and the ability to lift at least 50 lbs.
• Must work well within a highly functioning team, and have an ability to work independently, with sound judgment and decision-making abilities.