Start Date
Immediate
Expiry Date
09 Oct, 25
Salary
0.0
Posted On
11 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Customer Service, Completion, Business Requirements, Travel
Industry
Marketing/Advertising/Sales
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live.
Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing – from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.
For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.
JOB DESCRIPTION
We have a fantastic opportunity for a Customer Care Technician to join us, field based covering the Yorkshire East (Doncaster, Hull, Scarborough, etc) region.
The Customer Care Technician will provide an efficient and effective after-sales service by rectifying defects and carrying out maintenance works that have arisen within occupied properties since legal completion. They will manage and continually improve the Customer Service experience for Keepmoat customers to support our commitment to remain a 5-star builder and a leader in Customer Service in the homebuilding industry.
The daily duties of the Customer Care Technician will be varied in scope and complexity, and therefore the individual should be multi-skilled with up-to-date knowledge of NHBC Standards and LABC Regulations.
HS&S Responsibilities
To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.
SKILLS, KNOWLEDGE & EXPERIENCE
We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about providing a good customer service by ensuring all defects and maintenance works are carried out to a high standard and in a timely manner. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills to own issues and see them through to completion. They will work in a straightforward way, with a selfmotivated, solutions focused approach.
EDUCATION & QUALIFICATIONS
Essential
Please refer the Job description for details