ABOUT US

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
Hear more about TravelPerk.

AVAILABLE SHIFTS:

• 12pm - 9pm
• 1pm - 10pm
• 3pm - midnight
  New hires will be required to work a Saturday or Sunday as part of their normal shift. Consecutive days off are not guaranteed. We are looking for people who have flexible schedules and are willing to grow in the company before moving into other shifts.

ABOUT THE ROLE:

Are you passionate about travel and dedicated to providing exceptional customer service? AmTrav, a TravelPerk Company, is looking for experienced professionals to join our team as Customer Care Advisors. In this role, you’ll assist clients with their travel needs via phone, chat, and email, ensuring an outstanding experience every time.

WHAT YOU’LL BE DOING:

• Engage with customers through phone, email, and live chat
• Manage multiple communication channels efficiently
• Ensure high customer satisfaction and loyalty
• Book air, car, and hotel reservations using AmTrav’s proprietary system
• Follow sales procedures and policies
• Record vital customer data for future reference
• Demonstrate a thorough understanding of the airline industry to provide accurate information
• Build positive relationships with colleagues, management, and partners