HAVE I GOT WHAT IT TAKES?

We’re looking for a skilled copywriter who can simplify complex information and create engaging, impactful content. You should be confident working independently, while also collaborating effectively with technical stakeholders and managing their expectations and offering clear, practical advice.
You’ll be proactive and resilient, able to manage technical workloads and deliver strong results with a hands-on approach. With experience in the energy industry and similar roles, you understand how to shape customer communication across the full journey, delivering the right message, at the right time, through the right channel.

• Campaigns: Developing and implementing effective email & postal campaigns to communicate our regulatory and retention activities for domestic audiences.
• Fair & Consistent Messaging: Project managing key communications to ensure our customers always receive fair, accurate and transparent messaging that is personalised to them.
• Stakeholders: Working with internal stakeholders to ensure communications are accurate and compliant, as well as delivering business goals.
• Review: Thorough reporting and analysis to ensure that any learnings are planned into next communications.
• Relationship Building: Building strong relationships across Good Energy to allow you to take detailed briefs and recommend communications strategy.
• Customer Insight: Responsible for planning and deploying customer questionnaires to ensure we are led by our customers feedback and thoughts,