Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Consultant - Carlisle at Nationwide
Carlisle, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Problem solving, Relationship building, Banking, Communication, Interpersonal skills, Situational judgement

Industry

Financial Services

Description
  Our Customer Consultants play a vital role in serving our Virgin Money customers. In this customer-facing role, you’re the first point of contact. Delivering exceptional service and support with everyday banking needs. Building relationships, solving problems, and making a real difference to our customers’ lives. Proudly recognised as the UK's best high-street banking provider for customer service, we make a meaningful difference to the lives of customers, communities, and broader society.  As a branch or contact centre colleague, you’ll be part of a team that is leading the way in delivering the levels of service that matter most to our customers. And as we’re owned by our members, not shareholders, we can confidently say that we’re here for our customers. It’s our fundamental difference.  We are looking for a Customer Consultant for our branch in Carlisle, Cumbria. This role is a 12 month Fixed Term Contract working full-time, 35 hours per week, Monday to Saturday. If this role is advertised as part-time, the salary will be pro rata. So, if you’re passionate about making a meaningful difference and truly care about customers, you’re one of us. An advocate for positive change. Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Responsibilities
The Customer Consultant serves as the first point of contact for customers, delivering exceptional service and support for everyday banking needs. They are responsible for building relationships, solving problems, and making a meaningful difference in the lives of customers and the community.