Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Consultant - Clydebank at Nationwide

Glasgow, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Relationship Building, Problem Solving, Everyday Banking, Communication, Financial Services

Industry

Financial Services

Description

Our Customer Consultants play a vital role in serving our Virgin Money customers. In this customer-facing role, you’re the first point of contact. Delivering exceptional service and support with everyday banking needs. Building relationships, solving problems, and making a real difference to our customers’ lives. Proudly recognised as the UK's best high-street banking provider for customer service, we make a meaningful difference to the lives of customers, communities, and broader society. As a branch or contact centre colleague, you’ll be part of a team that is leading the way in delivering the levels of service that matter most to our customers. And as we’re owned by our members, not shareholders, we can confidently say that we’re here for our customers. It’s our fundamental difference. We are looking for a Customer Consultant for our branch in Clydebank, Dunbartonshire. This role is a permanent position working full-time, 35 hours per week, Monday to Saturday. If this role is advertised as part-time, the salary will be pro rata. So, if you’re passionate about making a meaningful difference and truly care about customers, you’re one of us. An advocate for positive change. Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

Serve as the first point of contact for customers to provide support with everyday banking needs. Focus on building relationships and solving problems to deliver exceptional service within the branch.