Customer Consultant at Trane Italia

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC Service Sales, AMC/CAMC Contract Negotiation, Chiller Operations, Consultative Selling, Account Management, Energy-Saving Calculations, Low-Side HVAC Solutions, Client Relationship Management, Market Intelligence, Warranty Conversion, Aftermarket Spares Sales, Technical Presentation, Negotiation Skills, Mechanical Engineering, Electrical Engineering, Electronic Engineering

Industry

Industrial Machinery Manufacturing

Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. The ideal candidate will drive service revenue growth across Delhi NCR by securing AMC/CAMC contracts for chillers, selling aftermarket spares, and executing low-side HVAC solutions. This role requires an engineer-cum-sales professional who can maintain strong customer relationships, execute timely warranty conversions, and consult clients on energy-saving HVAC products. Key Responsibilities AMC & CAMC Operations: Secure Annual Maintenance Contracts (AMC) and Comprehensive Annual Maintenance Contracts (CAMC) for commercial chiller systems. Business Growth :- Ensure order booking and revenue targets are achieved, also responsible for timely payment collection. Warranty Conversions: Track newly commissioned equipment and ensure timely conversion of standard warranties into post-warranty service contracts. Aftersales & Spares Sales: Drive the sales of genuine HVAC compressor parts, chiller consumables, and aftermarket spare parts. Low-Side HVAC Solutions: Identify, propose, and execute low-side refurbishment projects, including piping, ducting, AHU overhauls, and cooling tower retrofits. Consultative Selling: Conduct structured customer meetings to update clients on energy-saving upgrades, retrofits, and modern HVAC solution products. Client Management: Schedule and execute timely customer review meetings to maintain high retention rates and resolve service grievances. Market Intelligence: Track competitor service strategies, pricing trends, and customer demands within the Delhi NCR corporate and industrial hubs. Account Management : Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers. Required Qualifications & Skills Education: B.E. / B.Tech / Diploma in Mechanical Electrical / Electronic Engineering. Experience: 3 to 5 years of proven experience in HVAC service sales, specifically handling chillers and low-side systems. Regional Knowledge: Strong existing network with facility managers, tech parks, industries, and commercial buildings in Delhi, Gurugram, and Noida. Technical Skills: Deep understanding of chiller operations, HVAC thermal efficiency, and energy-saving calculations. Communication: Fluent in English and Hindi with excellent presentation and negotiation skills. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us. That's okay! Share your skills, interests, and experience with us by building your Talent Profile to allow us to keep you in mind for future opportunities to join our team. At Trane Technologies, we believe in providing equal access and opportunity for all. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: app_accommodations@tranetechnologies.com

Responsibilities

Drive service revenue growth in Delhi NCR by securing AMC/CAMC contracts for chillers and selling aftermarket spares. The role involves consulting clients on energy-saving HVAC upgrades and managing low-side refurbishment projects.