Position Description:
Customer Contact Center (Call Center) Representative
Lead. Empower. Build. Invest. Adapt. Thats the Central way. Join us in investing time, attention, and energy into the communities in which we live and serve. Come grow with us as we empower you to find your career within the finance world!
We are adding a Customer Contact Center (Call Center) Representative to our team. No banking experience required! Many team members successfully transitioned from non-banking roles such as cashiering/retail roles, teaching, CNAs, administrative/office workers, and more! An attention to detail, knack for problem solving, and friendly customer service attitude required. We provide the training and tools for the rest.

ABOUT US

• A Solid Foundation: Founded in 1884 with one branch, we recently celebrated 140 years in business/banking. We have successfully navigated the Great Depression, Great Recession, and everything in-between.
• Growth: We now operate and serve 30+ locations throughout Kansas and Nebraska.
• Values: Being family-owned is in the roots. With each employee, the family tree grows.
• Investments: It is a tradition to give back to our communities by donating to food banks, seeking volunteer opportunities, and matching funds to various charitable causes (to name a few).
• Adaption: We expanded our services to offer mortgages, trust/wealth management services, consumer lending, and most recently digital investing.
• Employee Focus: Our in-person trainings on a variety of banking topics promote knowledge and growth. We also strive to promote from within. We see knowledge as an interest-free earning. Banking jokes are also offered free of charge.
• Added Fun: Our annual spirit week, company events, and random competitions show we are not your stereotypical bank. Just ask our Fun Committee. Bankers know how to have fun!

Please refer the Job description for details