JOIN TEAM DAWLEYS!

Are you a resilient, target-driven communicator with a passion for customer engagement? Do you have the drive to deliver exceptional service and make a meaningful impact on client goals? If this sounds like you, Dawleys invites you to join our Customer Contact Centre team.
About the Role: As a Customer Contact Centre Agent, you’ll be the voice of our clients, driving quality interactions with potential customers through calls. Your mission is to qualify sales leads, verify business data, and efficiently follow up on enquiries. You will be a proactive contributor to our clients’ success, using strong communication and persuasion skills to meet lead generation targets and set the foundation for positive customer relationships.

SALES LEAD QUALIFICATION AND GENERATION:

• Engage with customers to understand their needs, qualifying leads in line with client criteria.
• Consistently meet and exceed lead conversion targets, focusing on quality interactions.