Customer Contact Officer at South Kesteven District Council
Grantham, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

31 Oct, 25

Salary

30891.0

Posted On

31 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

H
ours: 37 Hours per week
Salary: Up to SK9 (£30,891 per annum)
Contract: Permanent
T
he Customer Contact Officer will work as part of the Technical Services Team to provide first point of contact resolution to a wide range of customer demands. You will work with customers to devise their own solutions where possible or escalate for further investigation if required. The role will promote customer independence, coaching them to develop greater self-reliance to resolve their concerns quickly and successfully.
This role is not politically restricted.
J

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Responsibilities

Please refer the Job description for details

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