Company description
Founded in 1987, Brackenwood is a family owned and run business. We have built up an excellent reputation (please read our reviews) and are proud to be considered one of the leading installers of replacement windows and doors in Hampshire, Surrey and Berkshire.
Job description
Brackenwood is a very successful and busy Home Improvements Company. We seek the services of an experienced customer co-ordinator to service the needs of our customers.
The role is up to 40 hours per week working five days per week across Monday to Sunday with a 30 minute lunch break.

Customer Co-Ordinator Job Duties:

• Answer telephone and direct calls as appropriate
• Ensure needs of our customers are fulfilled
• Receive and respond to email messages
• Develop reports as requested
• Perform research as needed
• Act as communication relay, making sure all parties receive necessary information and that this information is accurate
• Update CRM

Customer Co-Ordinator Skills and Qualifications:
Understanding of office CRM systems, Administrative experience, Strong time management skills, Knowledge of general administration procedures, Ability to multitask important, Problem-solving skills, Strong organisational skills, Written communication skills, Strong attention to detail, Verbal communication skills, Ability to deal with all members of an organisation, Professional and friendly demeanour.
Microsoft Office Skills are Essential
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person
Reference ID: SALESCC082

• Answer telephone and direct calls as appropriate
• Ensure needs of our customers are fulfilled
• Receive and respond to email messages
• Develop reports as requested
• Perform research as needed
• Act as communication relay, making sure all parties receive necessary information and that this information is accurate
• Update CR