HI THERE! THANKS FOR STOPPING BY

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
At Lightspeed, we believe that smooth operations and effective collaboration are key to success. As a Customer Coordinator, you will be the vital link between our Account Management team and the rest of the organization, providing operational support that enables the AM team to focus on what matters most: driving customer satisfaction, preventing churn, and unlocking new growth opportunities. Think of yourself as the hub in a fast-moving wheel, coordinating efforts, solving problems, and keeping everything running like clockwork.

WHO WE ARE:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

WHAT YOU’LL BE DOING:

• Act as the central point of contact for the Account Management team, providing operational support that allows them to focus on high-impact activities.
• Take ownership of key processes, ensuring everything is in place to support the team’s objectives and streamline operations.
• Facilitate smooth communication between teams and departments to ensure that opportunities, transactions, and customer needs are addressed swiftly and accurately.
• Keep everything moving by coordinating complex processes and solving challenges as they arise, all while maintaining a strong focus on customer satisfaction and operational excellence.
• Contribute to projects and wider company initiatives, stepping in wherever needed to drive success and support the AM team in reaching their goals.