Customer Counter Position-Reception at UPS

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Active Listening, CRM Systems, Office Equipment Usage, Flexibility, Patience, Can-do Attitude, Procedure Following

Industry

Truck Transportation

Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: We are UPS, the world's largest package delivery company and we are looking for a dedicated and friendly --> Customer Counter Agent to join our Customer Service department in our Head Offices at Koropi (on site job). You will be the first point of contact for our customers providing exceptional service, managing customers' inquiries and ensuring a positive customer experience. Main responsibilities ‣ Be the Face of UPS: Greet customers professionally and handle in-person inquiries efficiently with focus on quality service. ‣ Solve problems: Resolve customer issues promptly and accurately ‣ Build Loyalty: Build lasting relationships with customers by providing proactive support and clear communication ‣ Technology : use CRM and company's systems to process shipments and customers' documents seamlessly Qualifications ‣ Prior experience in a customer counter/front desk roles will be considered as a plus ‣ Experience with CRM systems and ability to use efficiently standard office equipment ‣ Fluency in Greek and English is a must ‣ Be flexible and able to work in a fast paced environment ‣ Be Patient, with a Friendly approach and Can-do attitude ‣ Have Strong active listening and problem solving skills ‣ Ability to follow global procedures What we Offer: Work life Balance: 5 Days / week : Monday to Friday & free weekends Competitive Salary & Private Life & Health Insurance plan (under contract turn to perm) Support: Full training to help you perform at your best. Opportunities to progress – we believe in our people. Our ‘promotion from within policy’ can lead to real career progression Discounts on your personal shipments Support our employees' well-being through Employees Assistance program Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Responsibilities

The Customer Counter Agent will serve as the primary point of contact for customers, professionally greeting them and efficiently handling in-person inquiries with a focus on quality service. Key duties include resolving customer issues promptly and accurately while building lasting relationships through proactive support and clear communication.