Customer Data Manager at Blackmore_Career_Site_New

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Master Data Governance, Strategy, Team Leadership, Data Management, Data Governance Frameworks, Data Flows Mapping, Data Integrity, Data Cleansing, Stakeholder Engagement, ERP Systems, CRM Systems, Analytical Skills, Excel, Coaching, Mentoring, Change Management

Industry

Wellness and Fitness Services

Description

Reporting to the National Field Sales Manager and leading a team of 5, you will own the end-to-end governance of customer master data across multiple systems and business units. You’ll act as the subject matter expert, shaping best practices, improving processes, and ensuring high-quality, reliable data across the organisation This is a high-impact leadership role where you’ll combine technical expertise, strategic thinking, and stakeholder engagement to ensure data integrity, enable smarter decision-making, and support business transformation This is a fixed-term role until mid 2028, covering an internal move, based in either Surry Hills or Warriewood. What we offer? * Opportunities to support your local community through paid community leave * WGEA certified work environment * Flexible working across most of our roles * A socially responsible work environment, on track to be carbon neutral by 2030 * Great benefits to support your health and wellbeing, including access to discounted products * Mental health support for you and your family through our Sonder assistance program Responsibilities include: * Define and drive the customer master data governance strategy across ANZ * Champion a high-performing, collaborative, and change-ready team culture * Provide strategic advice on best-practice data management * Design and implement scalable master data governance frameworks * Map and optimise end-to-end data flows across systems * Ensure data integrity across all platforms and sales teams * Establish robust controls, processes, and data standards * Lead data cleansing, validation, and exception management * Act as SME for customer master data in transformation initiatives * Influence future-state system design and workflows * Lead, coach, and develop a team of data professionals Who are you? * Proven experience in customer master data governance and strategy within an FMCG organisation * Strong analytical and database management skills * Advanced Excel capabilities (data manipulation, validation, reporting) * Solid understanding of ERP/CRM systems and integrations * Exceptional communication and stakeholder engagement skills * A coach and mentor who can lead an develop a team Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.

Responsibilities

This role involves owning the end-to-end governance of customer master data across multiple systems and business units, defining and driving the customer master data governance strategy across ANZ. Responsibilities include championing a high-performing team culture, designing governance frameworks, mapping data flows, and ensuring data integrity across all platforms.