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Customer Data & Science Analyst at CLP Holdings Limited

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Data Management, Data Visualization, Predictive Modeling, SQL, Power BI, Tableau, Python, R, Big Data, Microsoft Excel, Microsoft PowerPoint, Analytical Skills, Communication Skills, Project Management, Customer-Centric Practices

Industry

Utilities

Description

Working Location: Hung Hom, Kowloon City Contract period : 24 months We are looking for an energetic, innovative & highly motivated professional to join the Customer Data & Science Branch of the Retail Strategy & Product Portfolio Management Department. Reporting to the Manager - Customer Data & Science, the appointee will be responsible for the following: Major Duties: Design and develop interactive dashboards to uncover and communicate business insights. Conduct business analysis and generate actionable insights to support strategic decision-making. Contribute to data analytics projects by developing models for business performance review, marketing planning, customer experience enhancement, and digital innovation initiatives, etc. Assist in the design, implementation and ongoing administration of customer data models. Perform ad‑hoc analysis and tasks as required to support business needs. Help promote data-driven and customer-centric practices across the Business Group. Requirements: Bachelor’s Degree in Quantitative Analysis, Statistics, Mathematics, Marketing Research, Information Technology, or related discipline. At least 2 years of relevant experience in customer data analysis, data management, data visualization, and predictive modeling using AI/machine learning techniques. Strong proficiency in SQL for data manipulation Experience with BI tools such as Power BI or Tableau for data visualization. Hands-on programming experience with Python, R, or other statistical / data science languages. Familiarity with big data frameworks (e.g. Spark) is an advantage. High proficiency in Microsoft Excel and PowerPoint. Excellent analytical, communication, and project management skills. Strong command of both written and spoken English and Chinese. Ability to learn quickly, work independently, and perform under pressure to meet tight deadlines.

Responsibilities

The appointee will design and develop interactive dashboards to communicate business insights and conduct business analysis to support strategic decision-making. They will also contribute to data analytics projects and assist in the administration of customer data models.