• Work flexibly across the service region Mango Hill, Morayfield or Maroochydore
• 2-Year Fixed Term Opportunity
• Help shape the future of water services for South East Queensland

ABOUT US:

Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country.
We think a pretty good job starts here.

ABOUT THE ROLE:

Unitywater is seeking a strategic and influential leader to take on the role of Customer Delivery Strategic Planning and Change Manager. This is a pivotal position driving the development and execution of a long-term business plan that aligns Customer Delivery with Unitywater’s Strategic Ambition 2030 and our broader People, Sustainability and Customer strategies.

In this highly collaborative role, you will:

• Facilitate the creation of a 5-year business plan and annual rolling programs for Customer Delivery
• Embed a best in class change management practices to support operational excellence
• Provide strategic advisory and early engagement for enterprise-wide transformation initiatives
• Lead and support cross-functional planning workshops to ensure strong alignment across teams
• Drive continuous improvement, innovation, and operational efficiency

This is a rare opportunity to lead the change that enables water and sewerage services to grow sustainably with our communities.

Our One Unitywater behaviours - Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

• Tertiary qualifications in business, engineering, change management, project management or a related field
• Proven experience in strategic planning and change leadership in a utility or asset-intensive environment
• Strong understanding of Operations and Maintenance functions in large, complex organisations
• Demonstrated success leading transformation programs and embedding change
• Exceptional stakeholder engagement and communication skills
• High-level capability in financial and performance tracking, project management, and continuous improvemen