Customer Development Manager at Kenvue

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

175200.0

Posted On

29 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategy Execution, Tactic Development, Shipment Forecast, Consumption Goals, Share Goals, Business Planning, Relationship Management, New Item Execution, Trade Fund Management, Promotional Spending Analysis, CPFR, Logistical Issue Resolution, Data Analysis, Sales Presentations, Digital Literacy, MS Office Suite

Industry

Personal Care Product Manufacturing

Description

Kenvue is currently recruiting for a: Customer Development Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Walgreens Director, Customer Development Location: North America, United States, Illinois, Buffalo Grove Work Location: Hybrid What you will do The Customer Development Manager is accountable to execute strategies and develop tactics that align with customer strategies to deliver shipment forecast, consumption, and share goals. The manager collaborates with both internal and external partners to devise mutually profitable business plans that can be feasibly executed. The manager develops and maintains relationships at the customer level to drive growth through key category platforms and initiatives. The manager is responsible for new item execution including speed to market targets, shipment forecast and consumption goals within assigned area. The manager manages trade funds within budget and analyzes promotional spending to maximize ROI. The manager participates in special projects as assigned. Key Responsibilities Implements 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs. Manages trade budget for assigned area including Lynx, returns, displays and other promotional efforts. Achieves forecast accuracy by working with CPFR partners. Troubleshoots orders, provides status to customers, and seek to resolve all logistical issues and challenges. Collaborates with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s). Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats. Executes new product launches and provides promotional materials appropriate for assigned customer(s). Conducts analysis to assess effectiveness of promotional activities and strategies. Monitors key metrics to measure progress to goals. Utilizes syndicated and customer data to incorporate into sales plans. Tailors customer-and product group-specific sales presentations to gain support for recommendations. Participates in regular meetings with additional key customer decision-makers such as Sr. Buyers and Customer Business Analysts. Complies with company policy and procedures at all times. What we are looking for Required Qualifications A minimum of a bachelor’s degree is required. A minimum of 8 years business experience. With at least 5 years of experience in a consumer package goods environment in sales, sales analytics, category management, shopper marketing/insights, or related field required. Ability to prioritize and to effectively lead multiple projects/initiatives. Ability to interpret and communicate sophisticated business data. Ability to handle conflict and negotiate successfully. Strong interpersonal skills and ability to build relationships. Strong digital literacy, including MS Office Suite applications, sales database, and web applications is required. Preferred Qualifications Prior sales experience is preferred Experience working with IRI/Nielsen preferred Experience working on a platinum customer or national account preferred Strong analytical background, and/or category management experience preferred. #LI-AP1 What’s in it for you Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors. Competitive Benefit Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Kenvuer Impact Networks This list could vary based on location/region *Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. At Kenvue, we foster a culture of belonging. In 2024, Kenvue was selected as one of Seramount’s 100 Best Companies for working parents and caregivers, recognizing our ongoing commitment to providing inclusive benefits for Kenvuers and families. Our community attracts curious and collaborative team members motivated by always striving to improve. Our team offers you plenty of opportunities to deepen your existing expertise and build on new skills by broadening your exposure outside of your own category. By working across the business, we harness the power of data and technology in new ways to better understand human insights and drive better health outcomes.

Responsibilities

The Customer Development Manager is responsible for executing strategies and developing tactics aligned with customer goals to achieve shipment forecast, consumption, and share targets. This role involves collaborating with internal and external partners to create mutually profitable business plans and managing relationships to drive growth through key category platforms.