Take the next steps in your sales career by joining us as a Customer Development Manager!
What does Swish do?
Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That’s why we are Canada’s source for quality cleaning supplies and equipment. With solutions as diverse as our customers’ needs, Swish offers custom, professional grade, environmentally friendly solutions in a wide variety of product and service areas including: Hand Hygiene, Surface Disinfecting, Kitchen/Laundry/Warewash, Floor Care and Matting, Cleaning Tools and Powered Equipment, Safety and PPE, and more.
What does a Swish Customer Development Manager do?
- Act with Integrity at all times: Develop and maintain strong relationships with existing customers.
- Maintain a Growth Mindset: Help the business by growing sales within existing accounts, expanding customer contracts, identifying and developing new opportunities.
- Be a Trusted Partner: Understand customer needs and objectives; remain alert and responsive to changing customer needs.
- Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales.
- Achieve overall gross margin targets and maintain a healthy sales pipeline to assist with sales forecasting.
- Develop a Deep Expertise: Establish product knowledge of all Swish lines of business, including I&L (Industrial & Laundry), Equipment, and Chemical, in order to provide the customer with effective solutions.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
What do you need?
- 3 years sales experience with proven success in a B2B environment
- Business and financial acumen around sales forecasting, opportunity management and customer planning
- Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization
- Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
- Proven ability to manage a designated territory and/or customer base to maximize revenue growth
- Interpersonal skills required to deal with staff members and customers
- End use market experience with education, healthcare, facilities management, hospitality and government is an asset
- Experience with Windows/Microsoft Office/Google Suite and CRM platforms preferred
Linked-in
Google