Customer Development Manager (VisMin) at Kenvue

Taguig, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Strategy, Financial Governance, Supply Chain Management, Customer Engagement, Data Analysis, Problem Solving, Leadership, Negotiation, Market Analysis, Category Development, Execution Excellence, Business Planning, Collaboration, Customer Relationship Management, Performance Monitoring, Budget Management

Industry

Personal Care Product Manufacturing

Description

Kenvue is currently recruiting for a: Customer Development Manager (VisMin) What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Head of Supermarket Location: Asia Pacific, Philippines, Central Visayas, Cebu Work Location: Fully Remote What you will do The Customer Development Manager supervises and manages over-all account management covering areas of category development, execution excellence and financial governance, and supply chain management for our regional regional buyers of SM Markets and Robinsons Supermarkets in Visayas and Mindanao. He/She will also meet or exceed revenue, distribution and execution objectives through on-time and 100% implementation of sales plans and strategies and development of strategic partnership with key customers. Responsibilities: Supervises the development and servicing of national/key accounts to achieve business sales objectives. Reviews results against forecasts and adjusts business plans to ensure objectives are met. Communicates incentive plan parameters and goals. Rolls out ad hoc plans and contests. Provides input to department's budget. Manages expenses to stay within budget. Assigns quotas and accounts to individual sales staff. Monitors progress and implements corrective action when necessary. Prepares periodic sales reports for management. Presents changes to customer profiles and alternatives for addressing. Resolves routine problems and customer complaints. People Management Manages indirectly support teams (i.e., AR resolution, in-store merchandising) Administrative Conducts monthly review of business performance and set out cycle priorities Manages sell-in and sell-out targets and ensures achievement of targets Prepares and submits needed reports (among others - weekly and cut off reports, etc) Liaises between account and head office stakeholders in meeting commitments for brand initiatives (campaigns / NPIs), Pre-QOP/LE and other ad-hoc activities Adheres to vital business tasks: account billings processing and payment, returns processing, CRAF endorsement, customer AR collection, etc Ensures expenditures (TP, CP and rebates) are within budget across all customers Liaises between accounts and internal stakeholders in Finance and Supply Chain in addressing and resolving related matters Strategic Business Building Ensures sales activities are in compliance with all national, local and company regulations, policies and procedures Responsible in driving MSL distribution through the right assortment mix vis-à-vis retailer clusters and branch sub-segmentation Utilizes market trends and local insights in pushing forward MDP objectives and brand action towards competition; alongside coordination with Brand and Shopper Marketing teams Conducts pre-business planning session to determine retail environment and customer needs, volume potential, risks and area economic potential Prepares business plan for succeeding year Conducts internal data analysis on channel and brand trends; drives action planning address trend gaps Participates in Pre-QOP activities Reviews and recommends improvement in LEPs that will capture maximum potential in terms of NPIs and merchandising campaigns Liaises between team and Shopper and Brand Marketing in driving strategic collaboration that will advance both brand objectives and local demand/revenue generation Drives collaboration with colleagues/fellow team members and head office stakeholders via special projects Meets or exceeds targets (sell-in and sell-out, distribution and execution – NPIs and campaigns) through the implementation of sales and marketing activities within the expense budget Customer Development Establishes and maintains partnership with key customers and ensures appropriate account management, category leadership and execution excellence Establishes and maintains contact with senior management level of key accounts Prepares business reviews and ensures quarterly implementation Responsible in ensuring account business plans through implementation of category day or joint business planning session happen a quarter prior to the start of new calendar year Reviews and recommends improvement in trading term agreement – optimizing opportunities in-store (MSL, touchpoints, NPI, OSA, etc) Leverages market leadership, which is aided by adequate category story, in driving key category agenda Reviews market analyses to determine customer needs, volume potential, price schedules and discount rates Champions 100% compliance in terms of MSL, OSA and execution (NPIs and merchandising campaigns) Drive profitable and sustainable growth for the company and the account – with trade investment effectiveness at 1.0 Qualifications With educational background in Industrial and Business Management, Marketing and Engineering. A plus if with prior 5 years work experience handling regional buyers of SM Markets and Robinsons Supermarkets in Visayas and Mindanao With key experiences in strategy development, external relationships, negotiations, high visibility assignments and high pressure situations or projects Manifesting strong leadership foundation, reasoning ability and agility With strong problem solving and data analysis skills 100% mobility as the role require periodic travel in Visayas and Mindanao as part of customer engagement and trade visits Ideally based in Cebu or Iloilo What’s In It For You Competitive Benefit Package Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More! Learning & Development Opportunities Employee Resource Groups Flexible Work Set up Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. At Kenvue, we foster a culture of belonging. In 2024, Kenvue was selected as one of Seramount’s 100 Best Companies for working parents and caregivers, recognizing our ongoing commitment to providing inclusive benefits for Kenvuers and families. Our community attracts curious and collaborative team members motivated by always striving to improve. Our team offers you plenty of opportunities to deepen your existing expertise and build on new skills by broadening your exposure outside of your own category. By working across the business, we harness the power of data and technology in new ways to better understand human insights and drive better health outcomes.

Responsibilities

The Customer Development Manager supervises account management, focusing on category development, execution excellence, and financial governance. They are responsible for achieving revenue and distribution objectives through strategic partnerships with key customers.