ABOUT THE ROLE

We are looking for a Customer Engagement Associate to join our team. In this role, you will be the face of our brand—welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.

KEY RESPONSIBILITIES

• Greet and assist walk-in clients in the studio with warmth and professionalism
• Handle customer inquiries via phone, email, and in person
• Provide product knowledge and tailored recommendations
• Follow up on orders and ensure any concerns are resolved smoothly
• Contribute ideas to enhance the overall customer experience