Customer Engagement & Loyalty Analyst at IKEA
Conshohocken, PA 19428, USA -
Full Time


Start Date

Immediate

Expiry Date

20 Jun, 25

Salary

77696.0

Posted On

20 Mar, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

WHY WE WILL LOVE YOU

Formal qualifications in Marketing, Business intelligence or equivalent Experience in driving output within set scope and following up results 5 years of experience in data analysis and statistical modelling Experience with the following technology: Google Cloud Platform, Big Query, R, Python, SQL, Looker Studio, Vertex AI /, Jupyter Notebooks, Salesforce Marketing Cloud Platform, Power Bi, Qliksense Google Analytics, Smartsheet Job Type: Permanent, Full-time, hybrid: three days a week in office Location: IKEA Service Office, Conshohocken, PA. Benefits Eligible: Yes Salary Range: $77,696.00-$112,660.00 “Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.”

Responsibilities
  • Act as a member of the Marketing team and proactively contribute to marketing plan/output in order to deliver to the common objectives and goals
  • Drive statistical analysis and data modelling to create insight led local offerings for engagement opportunities across multiple customer groups
  • Drive performance analysis and optimization of local offerings/local Family benefits, rewards and engagement across multiple customer groups
  • Collaborate with central CRM Hub on data/analytics and performance of all customer engagement activities, and deriving local insights
  • Support Marketing Performance Leader with Customer Engagement Performance analysis as well as conclusions that can be drawn from it to identify improvement areas
  • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact
  • Contribute to the integrated multichannel executions/output of the function in order to contribute to the business goals
  • Be an active player in driving an open and sharing climate, be a role model of the IKEA values, and contribute to the transformation of IKEA
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