Customer Engagement Representative - Entry Level at GEM U.S.A Inc.

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

24.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Customer Service, Problem Solving, Relationship Building, Brand Representation, Customer Acquisition, Customer Retention, Event Coordination, Attention To Detail

Industry

Marketing Services

Description

We are seeking a motivated and personable Customer Engagement Representative to represent our clients, connect with customers, and create positive brand experiences. This role is ideal for someone who enjoys working with people, building relationships, and contributing to customer-focused marketing initiatives. As a Customer Engagement Representative, you will interact directly with customers, provide valuable information about products and services, support brand awareness initiatives, and help create memorable experiences that strengthen customer relationships. Responsibilities Engage with customers in a professional, friendly, and approachable manner Represent client brands through in-person interactions, events, and promotional campaigns Educate customers on products, services, and brand offerings Build positive relationships with customers and provide exceptional customer experiences Identify customer needs and provide solutions that enhance satisfaction Support customer acquisition and retention initiatives Participate in team meetings, training sessions, and professional development opportunities Gather customer feedback and share insights with leadership teams Assist with event setup, coordination, and execution as needed Maintain a positive and professional representation of client brands Qualifications Strong communication and interpersonal skills Customer-focused mindset with a passion for helping others Ability to work effectively in a fast-paced, team-oriented environment Positive attitude and willingness to learn Strong problem-solving skills and attention to detail Previous experience in customer service, hospitality, retail, sales, marketing, or public-facing roles is a plus Ability to build rapport quickly with different types of customers What We Offer Hands-on training and professional development Opportunities for career growth and advancement A collaborative and energetic team environment Experience in customer engagement, marketing, and brand representation Opportunities to develop leadership, communication, and relationship-building skills Ideal Candidate The ideal candidate is outgoing, reliable, and enjoys interacting with people. Whether you have experience in customer service, hospitality, retail, or are looking to begin a career in marketing and client engagement, this role provides an opportunity to develop valuable professional skills while making a direct impact on customer experiences. Salary: 18 - 24 USD Per hour

Responsibilities

The representative will engage directly with customers to provide product information and create positive brand experiences. They are responsible for supporting brand awareness and customer acquisition through in-person interactions and events.