Customer Engagement Representative at Gallagher

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Agriculture, AgTech, Sales, Relationship Building, Customer Engagement, Communication, CRM Systems, Digital Sales Tools, Solution Selling, Empathy, Strategic Thinking, Remote Work, Customer Experience, Trust Building, Commercial Mindset, Problem Solving

Industry

Software Development

Description

Why Join Us? eShepherd is redefining livestock management with world-leading virtual fencing technology - and we’re just getting started. We help farmers farm smarter, more sustainably, and with greater control, without adding complexity. This is a rare opportunity to join a fast-paced, high-growth AgTech business as it scales globally. You’ll move quickly, influence the future of the product, and see your work make a real impact within the farm gate. What sets us apart is our balance: startup pace and innovation, backed by Gallagher’s 85+ years of global trust and scale. You get the excitement of building the future of farming, with the stability and resources to do it well. Our purpose - Protect what matters most - drives every decision. It shapes how we support farmers, develop technology, and look after our people. Watch: Introducing eShepherd™ Virtual Fencing – YouTube Who Thrives Here You’ll love it here if you: Prefer progress over perfection and act with pace See change as opportunity and stay comfortable in motion Want to help shape the future of farming, not just work in it Can build long-lasting relationships with high levels of trust and respect Have strong empathy for farmers and care about solutions that work beyond the farm gate Think strategically but enjoy getting hands-on Collaborate openly and take a solutions-first approach What You’ll Do You’ll be at the forefront of growing eShepherd in Victoria, connecting with farmers and stakeholders primarily through remote channels. This is a relationship-driven role where you’ll manage leads, develop opportunities, and guide customers through the adoption of virtual fencing, while feeding practical insights back to the product and tech teams. Occasional attendance at field days and events will help you understand real-world challenges, but your day-to-day impact will be delivered remotely. You’ll: Build and manage a strong sales pipeline across Victoria Identify, qualify, and engage new customer opportunities Close sales and support engaged, excited customers Connect with farmers via calls, video demos, and online events Deliver compelling product demonstrations that show practical value Collaborate with Business Development Managers on regional sales strategy Maintain accurate CRM records and provide regular reporting Partner with product, tech, and customer teams to ensure feedback informs development What You’ll Bring You bring credibility in agriculture and a commercial mindset, with the ability to build trust and deliver value to farmers primarily through remote engagement. You understand how to translate technology into practical outcomes, manage opportunities from your desk, and drive results across a dispersed customer base. Our successful candidate has: A background in agriculture, AgTech, or rural-focused sales Experience in solution-led or relationship-based selling Strong interest or knowledge in beef cattle grazing systems Confidence building trusted, long-term customer relationships remotely Commercial mindset with a focus on achieving results Clear, practical communication skills Comfortable working independently in a fast-paced, remote environment Experience using CRM systems and digital sales tools Experience in a start-up environment preferred A passion for delivering exceptional customer experience Nice to have: A relevant degree is beneficial but not essential - practical experience, credibility, and mindset matter most. Benefits We Offer Competitive salary plus performance-based incentives. Fully remote role (Victoria-based) with flexibility The pace and opportunity of a scaling AgTech business Backing, stability, and career pathways through Gallagher Tools, technology, and support to set you up for success A supportive, down-to-earth team culture Employee Assistance Program and wellbeing initiatives Don’t quite tick all the boxes? We know that great talent comes in many forms. If you’re excited about this role and believe you can make an impact - even if your experience doesn’t tick every box - we’d love to hear from you. Your unique perspective could be exactly what we need! Love what we’re building but this role isn’t quite your match? Join our talent pool! We’re scaling fast and new opportunities are always emerging - your skills could be exactly what we need next! Start the year strong - shortlisting for this role begins in the New Year. Submit your application and we'll be in touch mid-January 2026.

Responsibilities

You will connect with farmers and stakeholders primarily through remote channels, managing leads and guiding customers through the adoption of virtual fencing. Your role will also involve collaborating with product and tech teams to provide insights based on customer feedback.