ABOUT US

We proudly collaborate with a range of local and national charities, supporting their work by helping raise awareness and expand their outreach. Every interaction you have plays a part in amplifying the causes that truly matter—whether that’s environmental change, healthcare, or community support.

READY TO APPLY?

If you’re looking for a career that’s as rewarding as it is dynamic, we want to hear from you. Submit your CV today—shortlisted candidates will be contacted within 1–3 business days to arrange an interview.
Join a team where customer engagement meets real-world impact, and every day brings a new opportunity to grow.
Job Type: Full-time
Pay: £600.00 per week

Benefits:

• Company events
• Employee mentoring programme
• Referral programme

Application question(s):

• What is the best email address to send communications to?

Work Location: In perso

READY TO TAKE YOUR PEOPLE SKILLS TO THE NEXT LEVEL IN A ROLE THAT BLENDS SALES, CUSTOMER CONNECTION, AND PURPOSE-DRIVEN WORK?

We’re looking for enthusiastic, motivated individuals to join our team as Customer Engagement & Sales Associates. You’ll be the friendly face and confident voice representing both our services and the amazing charities we work with—helping them share their missions and values while delivering top-tier service to customers.

ABOUT THE ROLE

As a Customer Engagement & Sales Associate, you’ll engage directly with the public, provide helpful guidance, promote services, and represent the heart of our organisation. Your efforts will not only drive sales but also fuel campaigns that create real social impact.

CUSTOMER ENGAGEMENT & SALES ASSOCIATE KEY RESPONSIBILITIES

• Initiate meaningful conversations with potential customers in various environments (including retail and event-based settings), building rapport and trust.
• Listen actively to customer needs and tailor service recommendations accordingly.
• Effectively present and promote products, services, and charitable campaigns in a clear and engaging way.
• Educate and inform the public about the mission and impact of our partner charities, encouraging support and awareness.
• Achieve daily and weekly sales targets, contributing to team-wide performance goals.
• Collaborate with team members and managers to improve strategy, share success stories, and drive better results.
• Collect, record, and manage data from customer interactions using digital systems to ensure accuracy and accountability.
• Respond to questions and objections with professionalism and confidence, turning queries into positive customer outcomes.
• Stay informed and up to date on new campaigns, services, and sales techniques through regular training and feedback sessions.
• Represent the brand and its values consistently and professionally at all times.