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Customer Engineer, application via RippleMatch at RippleMatch Opportunities

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

130000.0

Posted On

27 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engineering, Data Integration, SQL, Analytical Problem-Solving, Communication, Technical Stakeholder Engagement, Ownership, Healthcare Data, Privacy, Security

Industry

technology;Information and Internet

Description

This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. One of RippleMatch’s partners is looking for a mission-driven Customer Engineer based in New York. Mission Help reinvent how people living with chronic and rare diseases are supported. We’re building the next generation of patient-engagement software for life sciences—tools that guide patients from diagnosis through onboarding and long-term therapy, improving adherence and outcomes at scale. The Role Customer Engineering sits at the intersection of Product, Client Solutions, and Engineering. You’ll own technical implementation and ongoing success for biopharma customers: clarifying requirements, configuring data integrations, translating business rules into workflows, and ensuring the platform reflects exactly what end users expect. This is a customer-facing role with occasional travel (

Responsibilities

You will own technical implementation and ongoing success for biopharma customers, clarifying requirements and ensuring the platform meets end-user expectations. This role involves troubleshooting issues and evolving support processes to drive faster resolution.