MINIMUM QUALIFICATIONS:

• Completion of a Bachelor degree, military technical training, field service experience, or trade certification
• Basic mechanical aptitude
• Willing to learn and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challenges
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, as travel is required in this role.
• Able to meet all on-site requirements, including safety and environmental guidelines

PREFERRED QUALIFICATIONS:

• 1–2 years of work experience in customer/field service support, or a related technical field
• Associate degree in electronics or engineering technologies
• Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters

PHYSICAL REQUIREMENTS:

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

EDUCATION:

Associate’s Degree (Required), Bachelor’s Degree (Required)

YEARS OF EXPERIENCE:

1 - 2 Years

As a Customer Engineer (also known as Field Service Engineer) you’ll serve as Applied’s direct liaison with a leading customer and quickly solve high-value problems on their behalf. By collaborating closely with our customer onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials’ diverse and dynamic field team.

• This role includes comprehensive training delivered at our state-of-the-art facility in Asia. The training program is structured in blocks and will require international travel. Over the course of the program, candidates will complete a total of up to 12 months of training. All travel and accommodation arrangements will be fully supported

WHAT YOU’LL DO

As a Customer Engineer (also known as Field Service Engineer) you’ll serve as Applied’s direct liaison with a leading customer and quickly solve high-value problems on their behalf. By collaborating closely with our customer onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials’ diverse and dynamic field team.

• This role includes comprehensive training delivered at our state-of-the-art facility in Asia. The training program is structured in blocks and will require international travel. Over the course of the program, candidates will complete a total of up to 12 months of training. All travel and accommodation arrangements will be fully supported.

ROLE RESPONSIBILITIES:

• Collaborate with Senior Customer Engineers/ Field Service Engineers installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Customer Engineers
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned