Customer Engineer I at Applied Materials

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Field Service Support, Mechanical Aptitude, Electrical Schematics, Troubleshooting, Preventative Maintenance, Corrective Maintenance, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Hand Tools, Digital Multimeters, Pneumatics, Hydraulics, Electronics, Thermodynamics

Industry

Semiconductor Manufacturing

Description

Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment Use digital analytics for troubleshooting Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Fulfill additional duties, as assigned Completion of an Associate degree, military technical training, field service experience, or trade certification Basic mechanical aptitude Willing to learn and interpret electrical and mechanical schematics Experience diagnosing and resolving basic technical challenges Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required. Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols. 1-2 years of work experience in customer/field service support, or a related technical field Associate degree in electronics or engineering technologies Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics Familiarity with hand tools and their appropriate usage, including digital multimeters This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

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Responsibilities

Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment. Perform preventative and corrective maintenance on various systems and troubleshoot technical issues.