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Customer Engineer III (C3) at Applied Materials

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Preventative Maintenance, Quality Repairs, Diagnostic Techniques, Technical Problem Solving, Communication Skills, Safety Procedures, Team Integration, Process Identification, Software Troubleshooting, Hardware Troubleshooting, Project Participation, Escalation Management, Operational Quality Verification, Assistance to Senior Engineers, Workload Management

Industry

Semiconductor Manufacturing

Description

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. Verifies operational quality of system equipment. Assists senior engineers as needed. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. Strives to perform BKM's. Follows all IP guidelines. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures and consistently demonstrates safety as a value. Complies with all safety procedures and consistently demonstrates safety as a value. Has established skills to perform a range of day-to-day activities Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area Has no supervisory responsibilities; manages own workload Uses communication skills to exchange information

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Responsibilities

The Customer Engineer III performs standard service activities and responds to fab issues while ensuring customer satisfaction. They assist senior engineers and participate in projects aimed at reducing costs and increasing uptime.