Customer Engineering Manager, State Local Education, Public Sector at Google
Chicago, Illinois, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

261000.0

Posted On

08 Aug, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Career Development, Sensitive Information, Account Mapping, Business Opportunities, Coaching, Performance Management, Operations, People Management, Quota Setting, Distributed Systems, Infrastructure

Industry

Marketing/Advertising/Sales

Description

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Ann Arbor, MI, USA; Madison, WI, USA; Detroit, MI, USA.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • 3 years of leadership experience, such as people management, team lead, mentorship, or coaching.
  • Experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a Sales Engineering team.
  • Ability to travel up to 50% of the time as needed.

PREFERRED QUALIFICATIONS:

  • 2 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions.
  • Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML including Generative AI and infrastructure.
  • Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
  • Experience presenting to technical stakeholders and executive leaders, including delivering messages by the audience, asking tactical questions, and leading conversations that drive business opportunities.

How To Apply:

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Responsibilities
  • Lead a team of Customer Engineers and build a thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for your territory.
  • Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
  • Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team’s book of business.
  • Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
  • Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product issues affecting customer satisfaction.
    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form
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