SMI Telecom is a leading sales firm committed to providing our customers with products and services that help them stay connected to the outside world. As we continue to expand our presence in the telecommunications industry, we are on the lookout for a goal-oriented Customer Enrollment Specialist to join our sales team. Whether you are just starting out in your career or looking to build a successful future in the sales industry, SMI Telecom offers an environment where your personal and professional growth is supported every step of the way. Apply to the Customer Enrollment Specialist position today to unlock unlimited career opportunities.
When you join our sales team as a Customer Enrollment Specialist, you will be on the face of our company, representing our brand with the utmost professionalism. You will be responsible for engaging directly with customers, assisting them with the enrollment process, and offering excellent customer service, ensuring customer satisfaction with every interaction.

QUALIFICATIONS OF THE CUSTOMER ENROLLMENT SPECIALIST:

• Experience as a Customer Enrollment Specialist, customer service, or customer-facing role is a plus
• Strong communication and interpersonal skills
• Self-motivated with a positive attitude
• Ability to thrive in a fast-paced environment
• Availability to work Monday - Saturday, evenings, and weekends as needed
  Apply to our Customer Enrollment Specialist position today, and start your career with a dedicated and growing team! We can’t wait to hear from you!
  Job Type: Full-time
  Pay: $45,468.82 - $54,758.15 per year

Benefits:

• 401(k)
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program

Work Location: In perso

• Promote products and services we offer directly to customers, offering personalized solutions that align with their wants and needs, guiding them through the enrollment process every step of the way
• Work closely with the sales team and other Customer Enrollment Specialists to refine sales strategies and improve customer service aimed at increasing company revenue and boosting customer retention
• Consistently meet or exceed sales goals set for the Customer Enrollment Specialist, directly contributing to the company’s growth and success
• Provide excellent customer service to customers, ensuring their needs are met, and they are satisfied with the sales process
• Maintain accurate documentation of all sales transactions and customer interactions to track sales performance and customer retention
• Stay up to date with all current products, promotions, and services to accurately assist customers, offering them the best deals and promotions
• Resolve customer complaints with professionalism and a solution-based mindset, positively representing our company
• Attend weekly meeting with the sales team and other Customer Enrollment Specialists to build sales and leadership skills to ensure your success