Customer Excellence Specialist - L.68/99 at Edenred France

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Email Communication, Phone Communication, Excel, Office Suite, SAP, Data Management, Problem Solving, Attention to Detail, Team Collaboration, Customer Assistance, Record Keeping, SEPA Management, Contract Management

Industry

Financial Services

Description

Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility. La risorsa ricercata è un* Customer Service Operations Specialist (L.68/99) all’interno di Edenred UTA Mobility. La risorsa ricercata è un* Customer Excellence Specialist, che verrà inserit* che verrà inserita all’interno della Direzione Customer Excellence del business IPPlus Principali attività: Assistenza al cliente sia telefonicamente che via e-mail out bound per pratiche amministrative (es modifiche anagrafiche nei sistemi interni utilizzati, controlli post fatturazione, assistenza generica alla forza vendita) Gestione e smistamento giornaliera della casella di posta certificata Supporto ufficio credito nella gestione e sistemazione anagrafica dei mandati SEPA in errore Gestione archivio cartaceo contratti clienti WE WILL VIBE WITH YOU Passione per il cliente, rispetto, immaginazione, semplicità e spirito imprenditoriale sono i valori che ricerchiamo nelle nostre persone. Se ti riconosci ed hai voglia di metterti in gioco in un ambiente stimolante e multinazionale inviaci la tua candidatura e diventa anche tu un* Edenreder ! Almeno 2 anni di esperienza in ruoli similari Diploma/Laurea Triennale Buona conoscenza di Excel e pacchetto office Utilizzo SAP raccomandato ma non obbligatorio OTHER DETAILS Contratto: tempo determinato Smart-working (10 gg/mese) Ticket Restaurant® Piano Welfare Assicurazione sanitaria integrativa e assicurazione vita professionale/extraprofessionale Apply now and Vibe with us ! The Edenred State of mind - We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Customer Excellence Specialist will assist customers via phone and email for administrative tasks, manage daily certified email correspondence, and support the credit office in managing SEPA mandates. Additionally, they will handle the archiving of customer contracts.