DO YOU SEE YOURSELF AS A TEAM PLAYER? DO YOU WANT TO DEVELOP A CAREER WITHIN CUSTOMER SUPPORT OPERATIONS IN A GLOBAL GROWTH COMPANY? THEN THIS IS YOUR OPPORTUNITY!

If you’re enthusiastic about making a difference and ready to thrive in a challenging, ambitious and rewarding environment, the Green Team at TP Aerospace is the place for you.

AN OPPORTUNITY WHERE YOU WILL GET ALL THE TRAINING YOU NEED TO SUCCEED!

We are looking for a team player to take up the role as customer executive and be responsible for dealing with all our APAC contract customers, so to ensure that we deliver Wheels and Brakes for the customers’ aircraft in accordance with contract terms, requirements and customer expectations.
In this team, you will learn all our processes from scratch, with day-to-day close engagement with our customers as well as our repair shops around the world. We manage our service delivery to our customers and create the plans for our repair shops, ensuring that we meet our delivery commitments timely and with quality. With this, we prepare for delivery of serviceable units when needed.

QUALIFICATIONS:

We are seeking a Customer Executive who is aligned with the description below:

• Educational background within business, logistical, technical discipline or similar
• Solid working knowledge of MS Office
• Expert level in MS Excel would be an advantage
• Preferably, experience within aviation, along with customer service, sales, logistics, or supply chain

SKILLS AND ATTRIBUTES:

• Excellent communication and interpersonal skills
• Ability to prioritize, organize and plan tasks
• Ability to work independently and as part of a team
• Pro-active with growth mindset

• Processing exchange and lease orders.
• Processing replenishment orders in a timely matter.
• Filing transactions in the company’s IT system, Quantum.
• Arranging and following through on pick-up and deliveries between program customers and TP Aerospace’s facilities.
• Working with Accounting to ensure timely payments are made by clients.
• Coordinating with the quality department and Repair and Asset Managers on warranty cases together with the Program Manager.
• Reporting to management as required.