Customer Exp and Faults Engineer at Ericsson
Noida, Uttar Pradesh, India -
Full Time


Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

5G MS Operations Readiness, RAN Fundamentals, Change Management, Problem Management, Business Continuity Management, Incident Management, Business Understanding, MS TOP, Knowledge Sharing, Learning, Service Request Fulfilment, Customer Complaint Resolution, System Administration

Industry

Telecommunications

Description
- 5G MS Operations Readiness. - RAN Fundamentals and Change Management. - Problem management. - Business Continuity Management. - Incident management. - Business Understanding. - MS TOP. - Knowledge sharing and learning. - Service Request Fulfilment (OMS). - Customer Complaint Resolution. - System Administration.
Responsibilities
The Customer Experience and Faults Engineer will focus on 5G MS operations readiness and manage incidents and problems effectively. Responsibilities also include ensuring business continuity and resolving customer complaints.
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