At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry-leading platform makes it easier than ever for promoters to build strong, lasting relationships with their audiences. Our mission is simple: to help live events grow.

We’re looking for a proactive, relationship-driven Customer Expansion Manager (Account Manager) to own and grow a portfolio of Hive customers. In this role, you’ll act as a partner to clients focused on driving renewals, ensuring retention, and unlocking new opportunities for growth.
This is a quota-carrying role where success requires a mix of sales acumen and customer success instincts. You’ll need to know when to lean into growth conversations and when to nurture long-term relationships.
We’re looking for someone who thrives in a fast-paced environment, loves building strong, trust-based customer relationships, and is motivated by finding the balance between driving deals and safeguarding retention.