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Customer Experience Advocate Bilingual at GM Financial Canada

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

25.0

Posted On

19 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Fluency, French Fluency, Customer Service, Auto Financing, Credit and Debit Processing, Microsoft Office, AI Tool Usage, Time Management, Data Entry, Communication Skills, Problem Solving, Organizational Skills, Multi-channel Engagement, Financial Services Systems, Accounting Skills, Relationship Building

Industry

IT Services and IT Consulting

Description

Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. This position will be posted until filled.

Responsibilities

Handle inbound and outbound lease and loan inquiries to resolve customer and dealer concerns. Focus on enhancing customer satisfaction and loyalty through multi-channel engagement and collaboration with internal teams.