Customer Experience Associate at Weis Markets

Callaway, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

22.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Greeting Customers, Answering Questions, Cart Retrieval, Safety Awareness, Grocery Bagging, Intercom Response, Cleaning, Mopping, Equipment Maintenance, Snow And Ice Removal, Teamwork, Cooperation, General Cleanup, Communication

Industry

Description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 20995 Point Lookout Road Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Attendant is responsible for the functions below, in addition to other duties as assigned: Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service. Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use. Empties carts of debris. Takes defective carts out of service. Helps customers by loading their groceries into vehicles. Keeps parking lot, store vestibule and front-end clean and free of debris. Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary. Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards. Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and does general clean-up work. Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition. May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning. Maintains cleaning equipment in good repair. Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in back room, break room, front-end and parking lot. Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention. Also, informs store management when there is need for more supplies. Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance. May complete other duties of staff as required by management. SUPERVISORY RESPONSIBILITIES This position currently has no supervisory responsibilities. QUALIFICATION REQUIREMENTS To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required. RATE OF PAY AND BENEFITS The hourly pay for this position starts at $15.00 and is up to $22.00. Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met. Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!

Responsibilities

The Customer Experience Attendant is primarily responsible for ensuring a positive customer interaction by greeting patrons, answering questions, and assisting with groceries. Essential duties also include maintaining the cleanliness and safety of the parking lot, vestibule, and store entrance areas, along with general upkeep tasks.