Customer Experience Concierge at Relevant Industrial LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Communication, Administrative Skills, Time Management, Professionalism, Flexibility, Attention to Detail, Proficiency in Software, Multi-tasking, Event Planning, Inventory Management, Mail Handling, Meal Planning, Reception Management, Follow Through

Industry

Oil and Gas

Description

Description Position Responsibilities This position requires front line customer interfacing via phone, email and face to face engagement, planning, organization, and execution of company meetings or events, drafting of customer/vendor/employee announcements, interacting with incoming visitors and other general administrative functions. Responsibilities include but are not limited to: Answer incoming calls with professionalism and courtesy Route external and internal calls with accuracy, efficency and professionalism Maintain the reception area, conference rooms, and break room so that it is always clean, inviting, and decorated (if the season calls for it) Checking after hours voicemail every morning and routing messages appropriately Receive and forward all incoming fax messages appropropriately Creating, printing, and filing the daily sign in/sign out sheet Order office supplies for corporate headquarters if needed Monitor inventory levels of general office supplies Receive and sort mail, file as necessary and deliver Complete AP vendor check mail outs (when applicable) Complete invoice and statement mailouts for Accounts Receivable (when applicable) Have flowers/gifts ordered and delivered for internal employees as well as other individuals Keeping the company wide phone list current and accurate Assist with meal planning for internal and external meetings and events from start to finish including: ordering, setting up, breaking down, etc. All other administrative duties as they arise Any other duties assigned by Senior Management Requirements Position Requirements Ability to maintain a professional, courteous and inviting attitude towards visiting customers Ability to maintain professional attendence, punctuality and personal appearance Flexibility in responding courteously to immediate needs of visitors and callers; ability to establish priorities and maintain productivity despite numerous interruptions Keeping work area and lobby organized and orderly Must be well-organized and capable of independent follow through Handles special administrative projects as well as overflow work from other departments Familiarity with current Windows operating systems and proficiency in required software, including Word, Excel, Outlook, etc. This is an on-site position with set working hours of Monday through Friday 8:00am to 5:00pm unless otherwise noted by direct supervisor Physical Requirements The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. While performing the duties of this job, the employee is frequently required to communicate verbally and in writing, sit at the computer for extended periods, multi-task, and stand and walk occasionally. The noise level is usually quiet to moderate.

Responsibilities

The Customer Experience Concierge is responsible for front line customer interfacing through various communication channels and managing the organization and execution of company meetings and events. Additional duties include maintaining a welcoming reception area and handling various administrative tasks as they arise.