Customer Experience (Contract Based) at Stockbit
Special capital Region of Jakarta, Java, Indonesia -
Full Time


Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Problem-Solving, Attention to Detail, Customer-Oriented Mindset, Financial Products Knowledge, Investment Knowledge, Capital Markets Knowledge, Typing Skills

Industry

Capital Markets

Description
We are seeking a passionate Customer Experience who possesses excellent communication skills and a strong understanding of financial products to join our team. This role is ideal for fresh graduates with an interest in the investment and capital markets. As a Customer Experience, you will have the following responsibilities: Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner. Keep users informed about our products, features, and any updates by communicating with them. Liaise with internal and external stakeholders to ensure seamless service delivery. Fresh graduates in Finance, Accounting, Business Management, or any related fields. Strong interest in investment and capital markets (preferably in stocks). Excellent written and verbal communication skills. Exceptional problem-solving abilities and attention to detail. Able to type quickly with minimal errors. Customer-oriented mindset with a passion for delivering excellent service. Willing to work in a shifting arrangement. Having a capital market license is a plus. Supportive teammates Health insurance benefits Self-development activities that support careers Broaden your knowledge in financial investment
Responsibilities
Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner. Keep users informed about our products, features, and any updates by communicating with them.
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