Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Experience Coordinator at Suitsupply
Toronto, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

23.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Clienteling, Sales, Hospitality, Professional Communication, Relationship Building, Flexibility, Team Collaboration

Industry

Retail Apparel and Fashion

Description
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience. What you will do: Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales Ensure clienteling activities are mapped for each guest Ensure seamless efficiency and positive atmosphere in the customer experience Partner with leadership and expert teams to proactively address service issues Performing other duties assigned by store leadership team Who you are: Previous experience in sales, hospitality, and/or service Exceptional customer service/clienteling skills and excited to build relationships Professional verbal and written communication skills Flexible work schedule, including evenings, weekends, and holidays What you will get: Competitive salary A top-of-the-line training program, unique to the industry A clothing allowance for each new season and a generous employee discount Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad Salary Band: $18 - $23/hourly
Responsibilities
The Customer Experience Coordinator ensures that client expectations are exceeded during each visit and maintains a positive atmosphere focused on the client experience. They partner with leadership to address service issues and support the efficient operation of the store.