Customer Experience Executive-Stores Business
at
Infiniti Retail Ltd
, , India
-
Full Time
Start Date
Immediate
Expiry Date
29 Jun, 26
Salary
0.0
Posted On
31 Mar, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Retail
Description
Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of
Tata Sons, the holding company of the Tata Group.
Launched in 2006, Croma was the first one-of-its kind large format specialist
retail store that catered to all multi-brand digital gadgets and home electronic
needs in India. Over a decade since its inception, today Croma caters to over 10
Million customers and has almost become synonymous for all electronics needs,
with its tech-savvy staff, product range, online presence and the will to help
customers
Bringing alive the promise of a ‘Brighter Every Day’ for its customers, Croma
offers a world-class ambience to shop both in-store and online at www.croma.com,
giving customers a seamless ‘omni-channel’ shopping experience that lets him/
her enjoy the best of both the online & the offline worlds.
Croma is also the first omni-channel electronics retailer uniting the varying
customer touch-points: a full-fledged Croma Store and the Online Electronics
Shop, i.e. the website.
Visit our website www.croma.com [http://www.croma.com/] for more details on our
products and services
Responsibilities
The Customer Experience Executive will be responsible for enhancing customer satisfaction and ensuring a seamless shopping experience both in-store and online. This role involves engaging with customers to understand their needs and providing assistance with product inquiries.
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