Customer Experience Getaway Consultant at Rise Academy

Duluth, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Communication, Organization, Detail Orientation, Remote Task Management, Customer Service, Hospitality, Scheduling, Administrative Support, Travel Planning, Booking Systems

Industry

Description

Position Overview We're currently expanding our remote travel support division and are seeking motivated, service-minded individuals to join our team as Customer Experience Getaway Consultants. In this role, you'll help clients navigate the vacation planning process by providing personalized assistance, coordinating travel-related details, and ensuring a smooth experience from inquiry to confirmation. This opportunity is ideal for individuals who enjoy helping others, communicating clearly, and managing multiple moving parts in a flexible work-from-home setting. No previous travel industry experience is necessary comprehensive training and ongoing mentorship are provided. Responsibilities Assist clients with planning travel experiences based on their interests, timelines, and budgets Coordinate vacation details including hotels, transportation, cruises, excursions, and activities Review and compare travel options using approved booking and supplier systems Keep clients informed with timely updates regarding reservations and next steps Respond professionally to inquiries through phone, email, and online communication tools Support itinerary adjustments, scheduling updates, and follow-up requests as needed Maintain organized records and accurate client information within internal platforms Participate in virtual onboarding sessions, training workshops, and team development meetings What You'll Enjoy 100% remote opportunity with flexible scheduling Training provided for all new team members Ongoing mentorship and professional development support Access to travel tools, booking systems, and supplier partnerships Eligibility for travel incentives, discounts, and recognition programs Growth potential within a supportive and expanding remote team Preferred Qualifications Strong interpersonal and communication skills Organized, dependable, and detail-focused Comfortable working independently and managing tasks remotely Familiarity with email, online platforms, and basic computer systems Positive attitude with a willingness to learn and adapt Experience in customer service, hospitality, scheduling, retail, or administrative support is helpful but not required Requirements Must be at least 18 years old Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring countries/regions

Responsibilities

Assist clients with personalized vacation planning and coordinate travel details such as hotels, transportation, and activities. Manage client communications and maintain accurate records within internal platforms.